Michael L. Millenson
Michael L. Millenson, president of Health Quality Advisors LLC, is a nationally recognized expert on improving the quality of American health care. He is the author of the critically acclaimed book, Demanding Medical Excellence: Doctors and Accountability in the Information Age, and he holds an adjunct appointment as the Mervin Shalowitz, M.D. Visiting Scholar at Northwestern University’s Kellogg School of Management. He also consults on Web-based interactive health care as a principal of Health 2.0 Advisors. National Public Radio called Millenson “in the vanguard of the movement” to measure and improve the quality of care. In addition to work in health policy and strategy, he has designed and implemented an Accountability AuditSM for hospitals, a health plan website to improve consumer decisions, and a compendium to compare pay-for-performance programs. His clients have included Blue Cross and Blue Shield of Massachusetts, Booz Allen Hamilton, Consumers Union, Procter & Gamble Pharmaceuticals and the National Rural Electric Cooperative Association. Prior to starting his own firm, Millenson was a principal in the health-care practice of a major human resources consulting firm and a senior adviser to the Markle Foundation’s Connecting for Health initiative. Before that, he was a health-care reporter for the Chicago Tribune, where he was nominated three times for a Pulitzer Prize. Millenson has testified before Congress, lectured at the National Institutes of Health and the Harvard Business School, and served as a faculty member for the Institute for Healthcare Improvement. He is a frequent speaker to health care audiences, and he has written for publications ranging from the British Medical Journal and Health Affairs to The Washington Post, USA Today and The Health Care Blog. Millenson also serves on the board of the AmericanMedical Group Foundation and on the editorial boards of Quality and Safety in Health Care and the American Journal of Medical Quality.